A chaperone is an impartial observer present during an intimate examination of a patient, however a patient can request a chaperone be present for any consultation, examination or procedure. The practice is committed to providing a safe and comfortable environment and we will always respect your privacy, dignity and your religious and cultural beliefs. ALL patients are entitled to have a chaperone present and the clinicians at this practice will advise patients that a chaperone is available during any intimate examination; this is to safeguard both the clinician and the patient. Although a family member or friend can act as a chaperone a trained chaperone will be required to be present for certain consultations.

A chaperone role is to be there for the patient. Their function is to:

• reassure the patient if they experience distress
• protect the patient’s dignity and confidentiality at all times
• offer emotional support at an embarrassing or uncomfortable time
• facilitate communication, especially if there is a language barrier.

A chaperone also provides a safeguard for both patient and doctor, and can discourage unfounded allegations of improper behaviour.

In rare circumstances, the chaperone may also protect the doctor from physical attack.

What will be noted in the records

The chaperone’s name and full job title will be added to the patients medical record and whether any issues were noted by the chaperone.

If the patient refuses a chaperone

Patients have a right to refuse a chaperone, the clinician will document in the medical record that a chaperone was offered but the patient declined. If the clinician is unwilling to conduct an intimate examination without a chaperone, they will explain to the patient why they would prefer to have one present. The patient will be asked to make an alternative appointment. If the seriousness of the condition means a delay is inappropriate, this will be communicated to the patient.